Privacy Policy

Wisdom Luxury Water Closets (“Wisdom,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (“PII”) is being used online. PII, as described in U.S. privacy law and information security standards, is information that can be used on its own or with other information to identify, contact, or locate an individual. Please read this privacy policy carefully to understand how we collect, use, protect, and otherwise handle your information through our website.

What Personal Information Do We Collect?

When visiting our website, requesting information, scheduling a consultation, or completing a contact form, you may be asked to enter information such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Project details
  • Other information relevant to your inquiry or experience

When Do We Collect Information?

We collect information from you when you:

  • Fill out a contact form
  • Request a consultation or estimate
  • Subscribe to updates or communications
  • Communicate with us by phone, email, or website forms
  • Enter information on our site

For text messaging communications, you must explicitly authorize us to contact you by checking the appropriate consent box on forms where that option is available.

How Do We Use Your Information?

We may use the information we collect from you in the following ways:

  • To respond to inquiries and provide customer support
  • To schedule consultations or services
  • To improve our website and customer experience
  • To send updates regarding products, services, promotions, or company news
  • To follow up after correspondence via email, phone, or website forms
  • To administer promotions, surveys, or other website features

Do We Share Your Information?

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.

This does not include trusted third-party service providers who assist us in operating our website, conducting business, or servicing customers, provided those parties agree to keep this information confidential.

We may also disclose information when appropriate to comply with the law, enforce our website policies, or protect our rights, property, or safety, or those of others.

Non-personally identifiable visitor information may be used for analytics, marketing, or advertising purposes. Mobile opt-in data and consent for text messaging will never be shared with third parties for marketing purposes.

Messaging Terms & Conditions

By opting into text messaging communications from Wisdom Luxury Water Closets, you agree to receive informational and marketing text messages related to our services, promotions, scheduling, and updates.

  • Message frequency may vary
  • Message and data rates may apply
  • Reply HELP for assistance
  • Reply STOP at any time to opt out

How Do We Protect Your Information?

Your personal information is stored behind secured networks and is accessible only by authorized personnel with special access rights who are required to keep the information confidential.

We implement a variety of security measures to maintain the safety of your personal information whenever you submit or access your information through our website.

Sensitive payment information, when applicable, is transmitted via Secure Socket Layer (SSL) technology and processed through secure third-party payment gateways. Payment information is not stored or processed on our servers.

Do We Use Cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if allowed) that enables the website’s systems to recognize your browser and capture certain information.

We use cookies to:

  • Understand and save user preferences for future visits
  • Analyze website traffic and interactions
  • Improve website functionality and user experience
  • Support marketing and advertising efforts

We may also use trusted third-party services, such as analytics providers, to assist us in understanding website usage.

You can choose to have your computer warn you each time a cookie is being sent or choose to disable cookies entirely through your browser settings. If cookies are disabled, some site features may not function properly.

Third-Party Links

Occasionally, we may include links to third-party websites or services on our website. These third-party sites have separate and independent privacy policies, and we are not responsible for their content or activities.

Your Consent

By using our website, you consent to this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this privacy policy, you may contact us through our website contact form or by using the contact information provided on our site.